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Glossary · Term 005

Days sales outstanding (DSO)

Days sales outstanding estimates how long, on average, a firm takes to collect payment after recording a sale or issuing an invoice. Calculations differ in the revenue period and receivables balance used. DSO can move with client mix, billing timing, contract terms, disputed invoices, and collection practices.

Why it matters for owners

Watching DSO helps owners spot cash tied up in unpaid work and investigate collection delays.

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