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CivilEngineers.com

Owner Q&A · Marketing and websites

How often should a civil engineering firm update its website?

Set a recurring review process and also check the site when a meaningful business change occurs. The schedule should reflect how quickly the firm’s staff, services, licenses, projects, and procurement information change. A firm with frequent hiring or active public-sector pursuits may need more frequent checks than one with a stable service mix. There is no single interval that fits every firm.

Assign an owner for the review. That person can maintain a list of pages and ask department leads to confirm details they own. Check staff titles, licenses, registrations, office contacts, service areas, ownership statements, project permissions, and procurement information. Confirm bios do not imply credentials someone no longer holds. Remove expired opportunities and fix broken links. Make sure service pages still describe work the firm can perform with its current staff and authorizations.

Review project examples when a contract changes, permissions are withdrawn, or the firm’s role was described inaccurately. Check forms, privacy notices, accessibility, and mobile use as well. A test submission can confirm that inquiries still reach a monitored inbox. Ask the person who handles intake to report recurring visitor questions, since those may signal missing or unclear information on the site.

Keep a compact internal review log with the page, reviewer, source of confirmation, date, and action taken. It can help the firm track who verified a credential or permission without publishing internal notes. When a factual claim cannot be confirmed, correct it or remove it until the firm can substantiate it. Avoid dated claims unless the date matters and the information remains supported.

Ask the responsible PE, HR lead, contract administrator, and privacy contact to review the sections within their expertise. Use a change event, such as a new office or service line, as a prompt to check related pages together.

Review the site whenever your services, leadership, office locations, licensing, or contact details change, and schedule a recurring check so old information does not linger. Assign one person to verify project descriptions, staff biographies, and service pages with the people responsible for that work. For example, after completing a representative project, confirm that the client permits its name and images to appear before adding a summary. Check that inquiry forms reach the right person and that outdated staff or project details are removed promptly.

This is general education, not legal or engineering advice; licensed PE judgment and local codes govern.

Richard C. Wilson

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